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ABOUT PARTRIDGE OF HAMPSHIRE BMW.

Find out more about what we do and our team.

Explore the dealership

Partridge of Hampshire

Partridge of Hampshire is a family run, independent retailer representing both BMW and MINI across Hampshire. With our ‘hands on’ Managing Director, Toby Partridge, leading the way we are fast becoming the name for BMW and MINI across the region. Having spent 25 years working with BMW, Toby is passionate about the brand and is building a team around him who feel the same.

In the modern retailing world, "5 star service" can be seen as an overused cliché. Partridge believes it is vital to deliver a standard of service that echoes that of the BMW product. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. Partridge of Hampshire is not only your local BMW and MINI retailer, but is also one of the only approved BMW i Agent in the region. BMW's all electric i3 and high performance hybrid, the BMW i8, are available to test drive from the centre. Partridge are also proud to be Premier Motability Partners. So if professional excellence matters to you, come and talk to the local experts.

Meet the team

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Toby Partridge

Managing Director

Mark Bray

Aftersales Manager

Bruce Charman

Aftersales Project Manager
  • Department BMW Service

Lukas Ryan

Sales Development Director
  • Department BMW Sales
Adrian Meichtry - Corporate and Indirect Sales Manager

Adrian Meichtry

Corporate and Indirect Sales Manager
  • Department BMW Corporate Sales

Shaun Fay

General Sales Manager
  • Department BMW Sales
Sam Adam - BMW Sales Manager

Sam Adam

Sales Manager
  • Department BMW Sales

Sam Richardson

Used Car Sales Manager
  • Department BMW Sales

Mark Loughnane

Used Car Buyer
James Clarke

James Clarke

BMW Retail Manager
  • Department BMW Sales

Shaun Heaton

BMW Retail Manager
  • Department BMW Sales

Chloe Prince

BMW Retail Manager
  • Department BMW Sales

Lisa Doughty

BMW Sales Executive
  • Department BMW Sales

Barry Edwards

BMW Sales Executive
  • Department BMW Sales

Joshua Salter

BMW Sales Executive
  • Department BMW Sales

Harleigh Williams

BMW Sales Executive

Robin Brock

BMW Sales Executive

Matt Piskorz

BMW Sales Executive (Motability)
  • Department BMW Sales

Jason Young

BMW Sales Executive
  • Department BMW Sales
Kevin Diaper - Sales Executive

Kevin Diaper

BMW Sales Executive (Motability)
  • Department BMW Sales
Graham Evans - BMW Sales Executive

Graham Evans

BMW Sales Executive
  • Department BMW Sales

Stuart Gossling

BMW Sales Executive
James Fields - BMW Genius

James Fields

BMW Genius
  • Department BMW Sales

Robert Palmer

BMW Sales Executive (Motability)
  • Department BMW Sales

Raj Singh

BMW Sales Executive
  • Department BMW Sales

James Harris

BMW Sales Executive
  • Department BMW Sales
Jason O'Dell BMW Sales Executive

Jason O'Dell

BMW Sales Executive
  • Department BMW Sales
Iwan Lynch - Sales Executive

Iwan Lynch

BMW Sales Executive
  • Department BMW Sales
Zac Isaac

Zac Isaac

New Car Handover Specialist
  • Department BMW Sales

Terry Leon

Corporate Sales Manager
  • Department BMW Corporate Sales

Marius Bucinskas

Corporate Sales Manager

Georgina Dymond

Senior Corporate Relationship Executive
  • Department BMW Corporate Sales

Peter Norris

Corporate Sales
  • Department BMW Corporate Sales

Gerry Ayles

Corporate Sales
  • Department BMW Corporate Sales

Abbie Goodchild

Corporate Sales
  • Department BMW Corporate Sales
Emma Short - Corporate Relationship executive

Emma Short

Corporate Sales
  • Department BMW Corporate Sales

Ashlin Potter

Corporate Relationship Executive
  • Department BMW Corporate Sales

Stephanie Morley

Corporate Relationship Executive
  • Department BMW Corporate Sales

Izabela Lazi

Corporate Relationship Executive
  • Department BMW Corporate Sales

Claire Barnard

Customer Contact Advisor
  • Department Contact Centre
Ingrida Waller - Concierge

Ingrida Waller

Concierge
  • Department BMW Service
Nick Walke - Service Team Leader

Nick Walke

Service Reception Manager
  • Department BMW Service

Tom Izett

Service Advisor
  • Department Service

Jenny Marino

Service Advisor
  • Department BMW Service

Georgie Salmon

Service Advisor
  • Department BMW Service
Jenni Athawes - Service Advisor

Jenni Walker

Service Advisor
  • Department BMW Service
Esther Dewey - Concierge

Esther Dewey

Service Advisor
  • Department BMW Service
Graham Izett - Driver Supervisor

Graham Izett

Driver Supervisor
  • Department BMW Service

Dennis Gale

Driver

Paul Veal

Driver

Alex Olariu

Driver

Jeff King

Driver

Darren Lightfoot

Driver

Ian Summers

Retention Specialist
  • Department BMW Service

Neil O'Donovan

Parts Manager
  • Department BMW Parts

Richard Byham

Parts Supervisor
  • Department BMW Parts

Brandon Patmore

Parts Advisor
Paul Cairns - Bodyshop Manager

Paul Cairns

Bodyshop Manager
  • Department Bodyshop
Neil Pettit - Senior Bodyshop Advisor

Neil Pettit

Senior Bodyshop Advisor - VDA
  • Department Bodyshop

Harry Carter

Bodyshop Workshop Control
  • Department Bodyshop
Michala Harvey

Michala Harvey

Retention Manager
  • Department Contact Centre

Amanda Fellbrich

Customer Contact Advisor
  • Department Customer Contact

Georgia Taylor

Customer Contact Advisor
  • Department Customer contact

Myia Loizou

Customer Contact Advisor
  • Department Customer Contact

OUR CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The service was good.

Service

Entirely professional and very helpful.

Service

Prompt appointment for analysis of fault, fixed on date promised, car washed nicely for collection, phone call to BMW warranty to check excess obligation

Service

While-you-wait service was exactly as expected with no issues.

Service

Fault rectified in a timely manner.

Service

Efficient and professional service

Service

I found it easy to arrange for the work to be done and I was very satisfied with the attention and responses I received.

Service

Good service polite helpful staff

Service

Completely sorted all issues out

Service

The service was completed, the condition video was very well done.

Service

No issues

Service

As always excellent customer service

Service

Quick easy and no fuss

Service

All done as scheduled

Service

No issues. Great communication

Service

Faultless. Great communication , price was same as independent garage and we got a loan car

Service

Staff were as usual friendly and courteous

Service

Very informative and helpful.

Service

I like the video walk round they did while doing the mot.

Service

Excellent communication with named person regarding service and video of car survey. Queries answered.

Service

Always been helpful and courteous.

Service

Fast, friendly and efficient service at a competitive price

Service

Great customer service from Nick Walke

Service

very professional.

Service

Excellent service and documentation. Potential future problems discussed

Service

Well organised and good comms throughout

Service

Tom was excellent in dealing with us and easy to talk to and explaining what was done

Service

car in for oil change just prior to going on a road trip, informed that the car needed some major work + needed to be kept in over night shattering our getaway plans, Ester and service bay team reorganized things and got the car back in time

Service

Service was friendly. And I was kept informed at all times.

Service

Y not had run out and I found out when I was having my mini service and they just did it there and then for me

Service

very satisfied with all aspects of booking in car for MOT and the service received from the staff.

Service

Vehicle ready within the stated time

Service

easy service

Service

Nothing to fault. Excellent.

Service

Because I've always had a great service for the short time I've had my BMW, staff very pleasant and obliging

Service

Jenny was so helpful, prompt, and really looked after me. I appreciate it Jenny

Service

kept update via text and video

Service

My problem was fixed for free thank you

Service

Despite having to reject my car, the staff at the Partridge of Hampshire dealership were understanding decent people who kept me on the road until a like for like replacement was found.

Service

Straight into business and no messing around

Service

Polite and good service

Service

All went smoothly

Service

Courteous responses.

Service

Friendly service

Service

Friendly staff from beginning to end, despite the intricacies of having to cater for COVID restrictions. Car was well cleaned inside and out. Ready at the time I was told - which was important as I waited for the work to be completed.

Service

Great service.

Service

Extremely thorough from drop off to pickup.

Service

Everything was done to the usual high standard and on time. Communication was excellent and Jenny, who looked after me, was a credit to the business, informed, cheerful and very positive.

Service

Felt like royalty

Service

done a recall for me and done a little check over for me

Service

The job was well done

Service

Staff were lovely and helped with any enquiries

Service

all good

Service

Everything went great

Service

I was dealt with a friendly attitude from the staff and in general I felt a valuable customer!

Service

Organised, efficient and friendly.

Service

My car was only in for an MoT but Partridge' very efficient manner was excellent and the same as for a major service- the car was also washed and vacuumed! They provide a 'small, local & friendly' approach whilst being a bigger organisation.

Service

Service was carried out at the time arranged and completed ahead of time. Waiting was in a comfortable lounge with wifi available and social distances complied with.

Service

They also sorted a couple of problems out that I didn't know about under warranty

Service

Everything went smoothly.

Service

Mot carried out promptly, faults quickly rectified

Service

No issues, kept in touch, all works done as required.

Service

Booking length and timing was spot on.

Service

Efficient and polite staff. Delighted with the service.

Service

Did everything quickly and on time.

Service

On time & work carried out also within quoted times

Service

Very friendly and easy to deal with

Service

all very efficiently organised and service carried out to agreed time window. COVID procedures strictly adhered to which was very reassuring.

Service

Easy and timely service. Good waiting area and friendly helpful staff. Sensible service intervals

Service

Because you deserve it.

Service

See comments in previous section. This visit was a complete turnaround, whereas our previous visit had left us dissatisfied with Partridge and questioning whether, after driving BMWs for 30 years, we should rethink the brand of our next purchase.

Service

Staff were efficient and professional and provided clear updates

Service

Jenni Walker was superb , as a first time , new to the area customer, she advised expertly , with humour and patience , dealing with me , my faulty Z4 , in a most expeditious manner . I shall return to Partridge in future for both my Z4 and 640d ser

Service

Good honest service

Service

Excellent service, but very expensive.

Service

Made to feel special like the car! All ran smoothly to plan

Service

Well handled and very polite

Service

Service was quick and efficient.

Service

The service was carried out well within the time parameters and I received confirmation after by email regarding the underside of the chassis and tyre tread of each tyre.

Service

Good communication with the service department on progress and any issues

Service

Excellent

Service

First Class Service

Service

Kevin was great.

Sales

Very helpful sales team - specifically Paul Samways and Iwan - made the car buying experience straightforward and trouble free. Kept me informed throughout the ordering process and easy to make changes. Easy to contact the team if any concerns.

Sales

We were well looked after. Test drive arranged promptly. Salesman able to answer all our questions.

Sales

Managed to get the Harman Kardon system when others could not. easy purchasing process and competitive pricing.

Sales

All the times scales given were met. In addition the questions I asked I was given great responses.

Sales

Very knowledgeable and proactive salesman,

Sales

Good experience from start to finish looking around the cars and speaking about the best car for me and price wise. Was also a good experience to try the car before buying to get a feel and look to make sure that car was for me

Sales

Matt and the team provided us with the information we needed to come to a decision about which car to purchase and then through the process leading to us taking delivery.

Sales

Been a regular user of Partridge BMW a d they always provide an excellent service. Head and shoulders above any other BMW dealership

Sales

All was good. Didn't have any problems with the collection

Sales

The sales agent, James Harris, is responsive and able to follow up my order closely. The details of the sales were given thoroughly and nothing was hidden.

Sales

Supported me and kept me informed all the way.

Sales

Robert from partridge bmw was really good, the paperwork side of things was very easy To get done as it's online and efficient

Sales

Call Come on date expected all issues resolved immediately very professional

Sales

Paul the salesman was great. Always quick to answer any questions etc..

Sales

Fast

Sales

Excellent service from the staff at Partridge BMW, Chandlers Ford, we are both completely satisfied!!

Sales

Unable to find any faults - the whole process was made as smooth & simple as possible for us.

Sales

The car is lovely, the sales process was easy and worry free despite being remote

Sales

1st class communication and service all the way from the initial enquiry right through the collecting the car. Faultless at every step of the buying process, one very happy BMW customer.

Sales

Graham kept me updated throughout, and I also received regular messages from BMW as each milestone in the delivery process was reached.

Sales

Again great service

Sales

Easy process with good communication throughout.

Sales

Very satisfied- professional & personable staff who demonstrated enthusiasm for the product.

Sales

I dealt with Paul Samways who was very friendly and approachable, good communication via email as always kept me up to date with the process, great customer service