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ABOUT PARTRIDGE OF HAMPSHIRE BMW.

Find out more about what we do and our team.

Explore the dealership

Partridge of Hampshire

Partridge of Hampshire is a family run, independent retailer representing both BMW and MINI across Hampshire. With our ‘hands on’ Managing Director, Toby Partridge, leading the way we are fast becoming the name for BMW and MINI across the region. Having spent 25 years working with BMW, Toby is passionate about the brand and is building a team around him who feel the same.

In the modern retailing world, "5 star service" can be seen as an overused cliché. Partridge believes it is vital to deliver a standard of service that echoes that of the BMW product. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. Partridge of Hampshire is not only your local BMW and MINI retailer, but is also one of the only approved BMW i Agent in the region. BMW's all electric i3 and high performance hybrid, the BMW i8, are available to test drive from the centre. Partridge are also proud to be Premier Motability Partners. So if professional excellence matters to you, come and talk to the local experts.

Meet the team

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Toby Partridge

Managing Director

Mark Bray

Aftersales Manager

Bruce Charman

Aftersales Project Manager
  • Department BMW Service

Lukas Ryan

Sales Development Director
  • Department BMW Sales
Adrian Meichtry - Corporate and Indirect Sales Manager

Adrian Meichtry

Corporate and Indirect Sales Manager
  • Department BMW Corporate Sales

Shaun Fay

General Sales Manager
  • Department BMW Sales
Sam Adam - BMW Sales Manager

Sam Adam

Sales Manager
  • Department BMW Sales

Sam Richardson

Used Car Sales Manager
  • Department BMW Sales
James Clarke

James Clarke

BMW Retail Manager
  • Department BMW Sales

Shaun Heaton

BMW Retail Manager
  • Department BMW Sales

Chloe Prince

BMW Retail Manager
  • Department BMW Sales

Lisa Doughty

BMW Sales Executive
  • Department BMW Sales

Matt Piskorz

BMW Sales Executive (Motability)
  • Department BMW Sales

Jason Young

BMW Sales Executive
  • Department BMW Sales
Kevin Diaper - Sales Executive

Kevin Diaper

BMW Sales Executive (Motability)
  • Department BMW Sales

Sharon Samways

BMW Sales Executive (Motability)
  • Department BMW Sales
Graham Evans - BMW Sales Executive

Graham Evans

BMW Sales Executive
  • Department BMW Sales
James Fields - BMW Genius

James Fields

BMW Genius
  • Department BMW Sales

Robert Palmer

BMW Sales Executive (Motability)
  • Department BMW Sales

Raj Singh

BMW Sales Executive
  • Department BMW Sales

James Harris

BMW Sales Executive
  • Department BMW Sales
Andy Marck

Andy Marck

BMW Sales Executive
  • Department BMW Sales
Paul Samways - Sales Executive

Paul Samways

BMW Sales Executive
  • Department BMW Sales
Jason O'Dell BMW Sales Executive

Jason O'Dell

BMW Sales Executive
  • Department BMW Sales
Iwan Lynch - Sales Executive

Iwan Lynch

BMW Sales Executive
  • Department BMW Sales
Zac Isaac

Zac Isaac

New Car Handover Specialist
  • Department BMW Sales

Terry Leon

Corporate Sales Manager
  • Department BMW Corporate Sales

Marius Bucinskas

Corporate Sales Manager

Peter Norris

Corporate Sales
  • Department BMW Corporate Sales

Gerry Ayles

Corporate Sales
  • Department BMW Corporate Sales

Abbie Goodchild

Corporate Sales
  • Department BMW Corporate Sales
Emma Short - Corporate Relationship executive

Emma Short

Corporate Sales
  • Department BMW Corporate Sales

Ashlin Potter

Corporate Relationship Executive
  • Department BMW Corporate Sales

Stephanie Morley

Corporate Relationship Executive
  • Department BMW Corporate Sales

Izabela Lazi

Corporate Relationship Executive
  • Department BMW Corporate Sales

Claire Barnard

Concierge
  • Department BMW Service
Ingrida Waller - Concierge

Ingrida Waller

Concierge
  • Department BMW Service
Nick Walke - Service Team Leader

Nick Walke

Service Reception Manager
  • Department BMW Service

Tom Izett

Service Advisor
  • Department Service

Jenny Marino

Service Advisor
  • Department BMW Service

Georgie Salmon

Service Advisor
  • Department BMW Service
Jenni Athawes - Service Advisor

Jenni Athawes

Service Advisor
  • Department BMW Service
Esther Dewey - Concierge

Esther Dewey

Service Advisor
  • Department BMW Service
Graham Izett - Driver Supervisor

Graham Izett

Driver Supervisor
  • Department BMW Service

Ian Summers

Retention Specialist
  • Department BMW Service

Neil O'Donovan

Parts Manager
  • Department BMW Parts

Richard Byham

Parts Supervisor
  • Department BMW Parts

Daniel Illsley

Parts Advisor
  • Department BMW Parts
Daniel Morgan - Parts Advisor

Daniel Morgan

Parts Advisor
  • Department BMW Parts
Paul Cairns - Bodyshop Manager

Paul Cairns

Bodyshop Manager
  • Department Bodyshop
Neil Pettit - Senior Bodyshop Advisor

Neil Pettit

Senior Bodyshop Advisor - VDA
  • Department Bodyshop

Kevin Harris

Bodyshop Parts Advisor
  • Department Bodyshop

Harry Carter

Bodyshop Workshop Control
  • Department Bodyshop
Michala Harvey

Michala Harvey

Retention Manager
  • Department Contact Centre
Hollie Brown

Hollie Brown

Customer Contact Advisor
  • Department Contact Centre
Nickola Smith

Nickola Smith

Customer Contact Advisor
  • Department Contact Centre

OUR CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very quick and sorted well

Service

As always with Partridge an outstanding service delivered by welcoming and fantastic staff.

Service

Told me how long the service would take (as I was waiting) and were on time.

Service

All issues dealt with in a professional manner

Service

Pleasant and efficient staff in difficult covid situation

Service

Able to discuss service with mechanic responsible

Service

From purchasing my car to check ups the customer service has been impeccable, especially Jason O'Dell, he has been so warm and informative. I had been to other garages when looking for cars and as soon as I came to BMW the service was second to none.

Service

Excellent service. Safe environment charming pleasant people

Service

I was extremely pleased with the Service Advisor, Mr. Tom Izett, who took the time to answer all my questions with his excellent depth of knowledge and professional manner.

Service

I experienced a minor technical issue with my vehicle and even in these difficult Covid 19 times Partridge could not have been more helpful. This gives me confidence that should I ever have more serious issues, they will be resolved quickly & easily.

Service

As expected

Service

The service was carried out within an hour and information about service passed on to me. No complaints as far as I'm concerned.

Service

The vehicle is 20 years old and in for a safety recall, and I was treated in exactly the same way as if I owned a much newer more expensive vehicle.

Service

Always very helpful

Service

Delivered as propmised

Service

Service is always friendly, always going above and beyond

Service

Score is max because of the level of customer service communication throughout recall.

Service

The work was completed in full and on time.

Service

Great service

Service

Friendly reception. Swift service with informative mechanic's video update.

Service

Really positive attitude of all the staff.

Service

Fitted me in at very short notice and did a great job

Service

I was kept up to date regarding my service throughout.

Service

I felt safe. All precautions were taken and the handover of a courtesy car was an easy transaction.

Service

All down to Esther Dewey. She has been the first person in a long time who made me feel like a valued customer

Service

i very much liked the video health cheek

Service

On time, car cleaned, good social distancing measures in place

Service

We were kept informed and staff were polite and professional. I miss the valet service though...

Service

I was kept informed all the way through the day and even talked through the vehicle check list when I collected my car

Service

Amazing service

Service

Because the service was excellent.

Service

Booked easily , delivered the service efficiently

Service

No problems arising with any part of service .

Service

Good video review of the car and as above.

Service

Great service and kept informed of progress.

Service

Work done was good, surrounding experience felt a bit pushy to buy additional services/work.

Service

no hassle

Service

Partridge are able to provide a friendly and personal approach - good at normal times but outstanding in these Covid times

Service

There was an issue with my car and the Service Team and Management reviewed the findings and concluded that in their expert opinion no remedial action was required. Special thanks to Daniel Partridge.

Service

Service was completed quicker than originally advised and I was kept well informed of progress throughout the day.

Service

Happy with the price and time taken.

Service

Work was carried out as agreed to schedule

Service

all good

Service

Everyone at Partridge is super helpful. They keep me updated with the progress of my service and indicate where i may have issues in the future. I am always able to book at visit to my timetable. Their Covid measures are superb

Service

I liked how the Mechanics filmed underneath the car to explain what's happening and explained about the tyres, etc.

Service

Extremely competent

Service

Extremely satisfied, dealt with smoothly and efficiently

Service

Whilst quite expensive, the service was carried out quickly and efficiently

Service

Good Service nice and friendly first time using bmw main dealer and must say I was impressed with partridge BMW

Service

Friendly professional service

Service

Very good

Service

Very professional service from Mr. Walke

Service

Same as above

Service

Very satisfying

Service

Excellent service, personable staff and quality work.

Service

Very well organised, good communication through the Customer Lounge, easy to send a message with a prompt reply.

Service

I was told everything I needed to know and wasnt fobbed off with any nonsense like you sometimes get from other dealers. BMW kept to their word and repaired the vehicle properly and in good time.

Service

Excellent service.

Service

Great service every time

Service

Well informed of actions and update

Service

very satisfied with the service given and the work carried out.

Service

Friendly staff

Service

Great service great product , I love my gran coupe and I know it's in great hands whilst at the dealership

Service

Very professional and efficient

Service

the car was accepted and serviced as quickly as possible despite the complications

Service

Excellent customer service especially with the current pandemic

Service

See above - may be only an MOT but still care taken and useful on line report

Service

Good Customer Service by Service Advisor

Service

Friendly and professional Staff they do a great job.

Service

My car Z4 is 16 years old and has always had services or any treatment through you and the car still looks and drives as if new!!

Service

All issues resolved

Service

timely and professional

Service

Well organised. Good communication during service as to progress etc. (Georgie)

Service

No grounds to complain!

Service

No surprises and done on time

Service

As above, and the repairs were completed promptly. Our care manager, Daniel was superb.

Service

Always a pleasure to deal with Jenny Marino @ Partridge Service. Under very challenging times the team are dumped outside to deal with their customers.. They need some sort of heater as it was like -1 degrees and nearly snowing. Well done ;)

Service

It was booked as 90 min wait appointment but somehow not recorded in the booking system as this type of appointment. But the service team managed arranging it on the spot.

Service

Efficient and friendly handling of the recall service.

Service

A high standard of customer care continues, especially in these testing times.

Service

I dropped the car off. The servicing department were operating a safe COVID environment, I handed over the keys and then a few hours later I received a video tour of the underside of my car... I picked the car up after work - hassle free service!

Service

It was very well organised

Service

The service manager (Nick) always provides and exceptional level of customer support and has always been quick to resolve any issues that may have arisen. This kind of responsive service is an real asset to your organisation for maintaining loyalty.

Service

Excellent friendly service. Nice waiting area.

Service

Work completed as promised and flexibility on availability on the replacement car

Service

Given the tight space at Partridge and the Covid pandemic frustration, the service reception process works well - I'd probably suggest that if the price has already been agreed, the service engineer only needs to contact if something new is picked up

Service

As above

Service

Service was completed much more quickly than I expected

Service

Found it easy to book my service. Instructions on what to do to prepare for the service given. Only slight down side was given two different times to pick up car which had an impact on our day's activities and unnecessary wait for collection.

Service

Good customer service

Service

Very helpful and considerate

Service

Very efficient and friendly service which is well organized to deal with lockdown restrictions

Service

Great knowledge, great car and fantastic price.

Sales

Staff very professional. Quick to get back to me regarding any enquires & kept me up to date on the progress of the build and delivery.

Sales

Excellent handover

Sales

The sales guy from the dealership was always available to help with anythingg

Sales

I was kept very well informed at every stage of the process and to make sure I was happy with the progress of my order. Extremely thorough measures were taken at the dealership to ensure safety, even when signing paperwork and taking delivery.

Sales

I was very satisfied accepting slight compromise because of 'virtual experience' and some slight issues with e- signature security questions. I went into the Dealership to sign hard copy.

Sales

Brilliant service and Iwan Lynch was excellent.

Sales

Kevin was available and helped me straight away. Kevin went above and beyond to ensure I received the exact car I wanted. All my questions were answered and had had regular updated from Kevin.

Sales

As Lisa was on furlough for part of my journey it would have been nice to be told, however this didn't affect the process at all and was very happy that she got to give me the keys

Sales

They looked after me very well bearing in mind circumstances. All the paperwork was available etc. The staff made me feel good!

Sales

Totally happy with service provided by sales team at Partridge. Courteous and responsive.

Sales

Graham Evans was very helpful with the selection of the car and the optional packages. He was knowledgeable and explored each of the options. Graham also handled the after sales care every well and was available to answer any questions about the car.

Sales

Sales support was excellent as always. Sadly due to restrictions, everything was done out side which cannot be helped.

Sales

My second new purchase from Partridge and I cannot fault them also the aftercare is spot on, Thanks to Jason O Dell for all his help.

Sales

So Helpful held car for me after my operation recovery so accommodating thank you Robert Palmer.

Sales

As above. The car was purchased from a 125 mile distance but communication was good. Delivery was very well organised and completed. Iwan Lynch in sales, with whom I liaised, was thorough and dealt with the entire transaction very efficiently.

Sales

Procedure went smoothly

Sales

Jason was very informative

Sales

It was a pleasure dealing with Partridge BMW and Jason O' Dell in particular. You could not make up what happened during the purchase cycle of this car, but Jason and his Partridge team worked tirelessly to ensure I got the car I wanted. Well done.