The service was good.

Entirely professional and very helpful.

Prompt appointment for analysis of fault, fixed on date promised, car washed nicely for collection, phone call to BMW warranty to check excess obligation

While-you-wait service was exactly as expected with no issues.

Fault rectified in a timely manner.

Efficient and professional service

I found it easy to arrange for the work to be done and I was very satisfied with the attention and responses I received.

Good service polite helpful staff

Completely sorted all issues out

The service was completed, the condition video was very well done.

No issues

As always excellent customer service

Quick easy and no fuss

All done as scheduled

No issues. Great communication

Faultless. Great communication , price was same as independent garage and we got a loan car

Staff were as usual friendly and courteous

Very informative and helpful.

I like the video walk round they did while doing the mot.

Excellent communication with named person regarding service and video of car survey. Queries answered.

Always been helpful and courteous.

Fast, friendly and efficient service at a competitive price

Great customer service from Nick Walke

very professional.

Excellent service and documentation. Potential future problems discussed

Well organised and good comms throughout

Tom was excellent in dealing with us and easy to talk to and explaining what was done

car in for oil change just prior to going on a road trip, informed that the car needed some major work + needed to be kept in over night shattering our getaway plans, Ester and service bay team reorganized things and got the car back in time

Service was friendly. And I was kept informed at all times.

Y not had run out and I found out when I was having my mini service and they just did it there and then for me

very satisfied with all aspects of booking in car for MOT and the service received from the staff.

Vehicle ready within the stated time

easy service

Nothing to fault. Excellent.

Because I've always had a great service for the short time I've had my BMW, staff very pleasant and obliging

Jenny was so helpful, prompt, and really looked after me. I appreciate it Jenny

kept update via text and video

My problem was fixed for free thank you

Despite having to reject my car, the staff at the Partridge of Hampshire dealership were understanding decent people who kept me on the road until a like for like replacement was found.

Straight into business and no messing around

Polite and good service

All went smoothly

Courteous responses.

Friendly service

Friendly staff from beginning to end, despite the intricacies of having to cater for COVID restrictions. Car was well cleaned inside and out. Ready at the time I was told - which was important as I waited for the work to be completed.

Great service.

Extremely thorough from drop off to pickup.

Everything was done to the usual high standard and on time. Communication was excellent and Jenny, who looked after me, was a credit to the business, informed, cheerful and very positive.

Felt like royalty

done a recall for me and done a little check over for me

The job was well done

Staff were lovely and helped with any enquiries

all good

Everything went great

I was dealt with a friendly attitude from the staff and in general I felt a valuable customer!

Organised, efficient and friendly.

My car was only in for an MoT but Partridge' very efficient manner was excellent and the same as for a major service- the car was also washed and vacuumed! They provide a 'small, local & friendly' approach whilst being a bigger organisation.

Service was carried out at the time arranged and completed ahead of time. Waiting was in a comfortable lounge with wifi available and social distances complied with.

They also sorted a couple of problems out that I didn't know about under warranty

Everything went smoothly.

Mot carried out promptly, faults quickly rectified

No issues, kept in touch, all works done as required.

Booking length and timing was spot on.

Efficient and polite staff. Delighted with the service.

Did everything quickly and on time.

On time & work carried out also within quoted times

Very friendly and easy to deal with

all very efficiently organised and service carried out to agreed time window. COVID procedures strictly adhered to which was very reassuring.

Easy and timely service. Good waiting area and friendly helpful staff. Sensible service intervals

Because you deserve it.

See comments in previous section. This visit was a complete turnaround, whereas our previous visit had left us dissatisfied with Partridge and questioning whether, after driving BMWs for 30 years, we should rethink the brand of our next purchase.

Staff were efficient and professional and provided clear updates

Jenni Walker was superb , as a first time , new to the area customer, she advised expertly , with humour and patience , dealing with me , my faulty Z4 , in a most expeditious manner . I shall return to Partridge in future for both my Z4 and 640d ser

Good honest service

Excellent service, but very expensive.

Made to feel special like the car! All ran smoothly to plan

Well handled and very polite

Service was quick and efficient.

The service was carried out well within the time parameters and I received confirmation after by email regarding the underside of the chassis and tyre tread of each tyre.

Good communication with the service department on progress and any issues

Excellent

First Class Service

Kevin was great.

Very helpful sales team - specifically Paul Samways and Iwan - made the car buying experience straightforward and trouble free. Kept me informed throughout the ordering process and easy to make changes. Easy to contact the team if any concerns.

We were well looked after. Test drive arranged promptly. Salesman able to answer all our questions.

Managed to get the Harman Kardon system when others could not. easy purchasing process and competitive pricing.

All the times scales given were met. In addition the questions I asked I was given great responses.

Very knowledgeable and proactive salesman,

Good experience from start to finish looking around the cars and speaking about the best car for me and price wise. Was also a good experience to try the car before buying to get a feel and look to make sure that car was for me

Matt and the team provided us with the information we needed to come to a decision about which car to purchase and then through the process leading to us taking delivery.

Been a regular user of Partridge BMW a d they always provide an excellent service. Head and shoulders above any other BMW dealership

All was good. Didn't have any problems with the collection

The sales agent, James Harris, is responsive and able to follow up my order closely. The details of the sales were given thoroughly and nothing was hidden.

Supported me and kept me informed all the way.

Robert from partridge bmw was really good, the paperwork side of things was very easy To get done as it's online and efficient

Call Come on date expected all issues resolved immediately very professional

Paul the salesman was great. Always quick to answer any questions etc..

Fast

Excellent service from the staff at Partridge BMW, Chandlers Ford, we are both completely satisfied!!

Unable to find any faults - the whole process was made as smooth & simple as possible for us.

The car is lovely, the sales process was easy and worry free despite being remote

1st class communication and service all the way from the initial enquiry right through the collecting the car. Faultless at every step of the buying process, one very happy BMW customer.

Graham kept me updated throughout, and I also received regular messages from BMW as each milestone in the delivery process was reached.

Again great service

Easy process with good communication throughout.

Very satisfied- professional & personable staff who demonstrated enthusiasm for the product.

I dealt with Paul Samways who was very friendly and approachable, good communication via email as always kept me up to date with the process, great customer service