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ABOUT PARTRIDGE OF HAMPSHIRE BMW.

Find out more about what we do and our team.

Explore the dealership

Partridge of Hampshire

Partridge of Hampshire is a family run, independent retailer representing both BMW and MINI across Hampshire. With our ‘hands on’ Managing Director, Toby Partridge, leading the way we are fast becoming the name for BMW and MINI across the region. Having spent 25 years working with BMW, Toby is passionate about the brand and is building a team around him who feel the same.

In the modern retailing world, "5 star service" can be seen as an overused cliché. Partridge believes it is vital to deliver a standard of service that echoes that of the BMW product. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. Partridge of Hampshire is not only your local BMW and MINI retailer, but is also one of the only approved BMW i Agent in the region. BMW's all electric i3 and high performance hybrid, the BMW i8, are available to test drive from the centre. Partridge are also proud to be Premier Motability Partners. So if professional excellence matters to you, come and talk to the local experts.

Meet the team

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Toby Partridge

Managing Director

Mark Bray

Aftersales Manager

Bruce Charman

Aftersales Project Manager
  • Department BMW Service

Lukas Ryan

Sales Development Director
  • Department BMW Sales
Adrian Meichtry - Corporate and Indirect Sales Manager

Adrian Meichtry

Corporate and Indirect Sales Manager
  • Department BMW Corporate Sales

Shaun Fay

General Sales Manager
  • Department BMW Sales
Sam Adam - BMW Sales Manager

Sam Adam

Sales Manager
  • Department BMW Sales

Sam Richardson

Used Car Sales Manager
  • Department BMW Sales
James Clarke

James Clarke

BMW Retail Manager
  • Department BMW Sales

Shaun Heaton

BMW Retail Manager
  • Department BMW Sales
Chloe Prince

Chloe Prince

BMW Retail Manager
  • Department BMW Sales

Lisa Doughty

BMW Sales Executive
  • Department BMW Sales

Matt Piskorz

BMW Sales Executive (Motability)
  • Department BMW Sales

Jason Young

BMW Sales Executive
  • Department BMW Sales
Kevin Diaper - Sales Executive

Kevin Diaper

BMW Sales Executive (Motability)
  • Department BMW Sales

Sharon Samways

BMW Sales Executive (Motability)
  • Department BMW Sales
Graham Evans - BMW Sales Executive

Graham Evans

BMW Sales Executive
  • Department BMW Sales
James Fields - BMW Genius

James Fields

BMW Genius
  • Department BMW Sales

Robert Palmer

BMW Sales Executive (Motability)
  • Department BMW Sales

Raj Singh

BMW Sales Executive
  • Department BMW Sales

James Harris

BMW Sales Executive
  • Department BMW Sales
Andy Marck

Andy Marck

BMW Sales Executive
  • Department BMW Sales
Paul Samways - Sales Executive

Paul Samways

BMW Sales Executive
  • Department BMW Sales
Jason O'Dell BMW Sales Executive

Jason O'Dell

BMW Sales Executive
  • Department BMW Sales
Iwan Lynch - Sales Executive

Iwan Lynch

BMW Sales Executive
  • Department BMW Sales
Zac Isaac

Zac Isaac

New Car Handover Specialist
  • Department BMW Sales

Terry Leon

Corporate Sales Manager
  • Department BMW Corporate Sales

Peter Norris

Corporate Sales
  • Department BMW Corporate Sales

Gerry Ayles

Corporate Sales
  • Department BMW Corporate Sales

Abbie Goodchild

Corporate Sales
  • Department BMW Corporate Sales
Emma Short - Corporate Relationship executive

Emma Short

Corporate Sales
  • Department BMW Corporate Sales

Ashlin Potter

Corporate Relationship Executive
  • Department BMW Corporate Sales

Stephanie Morley

Corporate Relationship Executive
  • Department BMW Corporate Sales

Izabela Lazi

Corporate Relationship Executive
  • Department BMW Corporate Sales

Claire Barnard

Concierge
  • Department BMW Service
Ingrida Waller - Concierge

Ingrida Waller

Concierge
  • Department BMW Service
Nick Walke - Service Team Leader

Nick Walke

Service Reception Manager
  • Department BMW Service

Tom Izett

Service Advisor
  • Department Service

Jenny Marino

Service Advisor
  • Department BMW Service

Georgie Salmon

Service Advisor
  • Department BMW Service
Jenni Athawes - Service Advisor

Jenni Athawes

Service Advisor
  • Department BMW Service
Esther Dewey - Concierge

Esther Dewey

Service Advisor
  • Department BMW Service
Daniel Lewis - Service Advisor

Daniel Lewis

Service Advisor
  • Department BMW Service
Graham Izett - Driver Supervisor

Graham Izett

Driver Supervisor
  • Department BMW Service

Ian Summers

Retention Specialist
  • Department BMW Service

Neil O'Donovan

Parts Manager
  • Department BMW Parts

Richard Byham

Parts Supervisor
  • Department BMW Parts

Daniel Illsley

Parts Advisor
  • Department BMW Parts
Daniel Morgan - Parts Advisor

Daniel Morgan

Parts Advisor
  • Department BMW Parts
Paul Cairns - Bodyshop Manager

Paul Cairns

Bodyshop Manager
  • Department Bodyshop
Neil Pettit - Senior Bodyshop Advisor

Neil Pettit

Senior Bodyshop Advisor - VDA
  • Department Bodyshop

Kevin Harris

Bodyshop Parts Advisor
  • Department Bodyshop

Harry Carter

Bodyshop Workshop Control
  • Department Bodyshop
Michala Harvey

Michala Harvey

Retention Manager
  • Department Contact Centre
Hollie Brown

Hollie Brown

Customer Contact Advisor
  • Department Contact Centre
Karolyn Morison - Customer Contact Advisor

Karolyn Morison

Customer Contact Advisor
  • Department Contact Centre
Nickola Smith

Nickola Smith

Customer Contact Advisor
  • Department Contact Centre

OUR CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Work completed as promised and flexibility on availability on the replacement car

Service

Service was completed much more quickly than I expected

Service

As above

Service

Found it easy to book my service. Instructions on what to do to prepare for the service given. Only slight down side was given two different times to pick up car which had an impact on our day's activities and unnecessary wait for collection.

Service

Good customer service

Service

Very helpful and considerate

Service

Very efficient and friendly service which is well organized to deal with lockdown restrictions

Service

Easy to arrange, ready on time

Service

Communication is key, the BMW Lounge where you can ask questions and get updates on your car via the chat service is second to none. And the staff at the other end are friendly, knowledgeable and professional. They are doing an amazing job!

Service

I have used bmw in the past always very professional and I know my car will receive the best possible care.

Service

Always top notch. Very much like the video inspection.

Service

see above

Service

Easy online booking, great service on a follow up phone call, good continuous communication regarding booking and progress on the day, and just great customer service in general.

Service

As above

Service

First class as always. Staff friendly and extremely helpful

Service

Attention to detail and really helpful staff.

Service

Problem solved and accepted under warranty.

Service

Everyone was helpful in spite of the covid restrictions, everything was dealt with promptly.

Service

All good.

Service

Jenny at Partridge BMW was fantastic. She kept me informed of everything going on with my MOT and service. The attention to detail was second to none.

Service

Excellent professional and polite service Especially during current Covid challenges. Well done!!

Service

Great communication. Kept informed throughout the whole process. Everyone friendly and welcoming.

Service

My vehicle is repaired and running perfectly, very pleased to have it back without any delay. Happy customer ??

Service

Simple booking process, helpful staff and good information. In particular Nikki in the booking centre and Georgie in customer service.

Service

Se my explanation above .

Service

Nick Walke and Graham Evans.

Service

I am happy and feel appreciated as a customer.

Service

They just sorted the car out with no fuss just professionalism.

Service

I was updated regularly.

Service

Please see my Trustpilot review for Partridge of Hampshire

Service

Nick service is excellent, I travel further to see Nick at Partidge

Service

They complete waht I aske them to do and then vfalet the car which always helps.

Service

See above

Service

As above

Service

Excellent contact with Daniel within Cust Lounge.

Service

Same as above

Service

Very covid compliment, felt very safe. Well run and did a good job.

Service

Had an MOT, problem with tyre and was offered a car to use.

Service

Absolutely amazing service

Service

Local, convenient and good service

Service

Timely completion of the service. Video check of tyres, brakes and suspension was a good idea. Car was well cleaned prior to handing it over.

Service

Reasonable pricing pleasant efficient staff excellent job done and lovely clean car to drive away many thanks

Service

Achieved what was required to plan

Service

All members of staff that I dealt with were extremely accommodating and helpful, especially Georgie, her manager Nick and Neil (parts manager). I was kept informed of the work in progress at all times.

Service

as above

Service

Did everything promised to do and communicated well. price was fair for work undertaken.

Service

Great service and help via phone, email and in person.

Service

Had four new tyres fitted, excellent, prompt service.

Service

Jenny was very professional, polite and looked after my service/MOT requirements

Service

No issues, good value

Service

Despite Covid challenges for all, dealers were well organised and handled appointment well and organised a follow up appointment promptly which was also completed very well.

Service

Very prompt, courteous and helpful as usual.

Service

all completed satisfactorally

Service

Having a service advisor as a point of contact is very assuring, explaining all the work that had been completed. When handing the car back fully explaining the work carried out.

Service

Work completed on time and in full.

Service

My car needed service and mot. I am undergoing medical treatment and cannot drive so they arranged to pick car up and deliver back. Everything on time. Very friendly at all times. Kept me up dates via your messaging service. Paid over phone again eas

Service

Car ready earlier than we had requested and staff very friendly and helpful

Service

Booked Car in easily with short lead time

Service

Partridges were very good, they listened to my problem and fixed it in a friendly, professional manner.

Service

All went smoothly, Jenny was very professional and courteous

Service

Polite, friendly, helpful, professional

Service

Service was completed within the day, kept me posted and up to date with what was happening and emails as to when my car would be ready.

Service

Everything when like clock work.

Service

Excellent customer service

Service

It's the small things that count, cleaning the car inside and out.

Service

Great, fuss free customer service

Service

Compleated in specified timescale with a full report.

Service

Very happy with the service. Georgie was very helpful throughout.

Service

Professional dealership. Good Covid prep.

Service

I couldn't fault anything they done. They went above and beyond

Service

Everything was slick, easy and communication was great. car looked amazing afterward and the team are so helpful with anything you need

Service

Very efficient and comprehensive

Service

They were great in helping me out in a genuine emergency.

Service

Everything went well

Service

Very informative- kept me up to date on the progress whilst I was waiting

Service

Great customer service.

Service

The mechanic sent me videos and exactly what was happening

Service

Ready on time

Service

Jenny Marino did a great job

Service

The service from patridge Eastleigh has always been generally good

Service

The service I receive is faultless from my covid safe greeting at the door until I pick my car up. Nick and his team keep me fully informed every step of the way

Service

All went smoothly & updates through out

Service

service done on time and as requested

Service

Even in these difficult & challenging times. I was kept informed from booking service with Claire, delivering and collecting my car from Georgie Salmon 'Service Advisor' at all times the staff still remain polite, friendly and professional.

Service

1. Excellent COVID-19 business resumption planning and compliance. 2. Excellent after sales customer service. 3. Communication updates ( videos, texts, email, calls)

Service

It was well organised, timely and carried out as expected under the current CV19 restrictions

Service

Very satisfied. The video and chat site for communicating with the personnel is very useful.

Service

The work that was required to be done was completed within the time that I was quoted

Service

Georgie kept me informed all day, very professional.

Service

Jason was very informative

Sales

It was a pleasure dealing with Partridge BMW and Jason O' Dell in particular. You could not make up what happened during the purchase cycle of this car, but Jason and his Partridge team worked tirelessly to ensure I got the car I wanted. Well done.

Sales

Handover was as good as can be expected given COVID19 restrictions.

Sales

Great show room and meeting areas, felt.comfortable discussing options and didn't feel rushed.

Sales

Delivery was easy (required due to COVID). Delayed however the process of arranging a courtesy car was very simple

Sales

They were excellent the whole way through, especially our contact, Graham Evens The issues mentioned above I believe were outside their control (general BMW issues)

Sales

Completely satisfied with Graham's service, very helpful. I had some issues before Graham picked up the sale - communication from my previous salesman was poor until I complained.

Sales

Final salesman superb. Extremely knowledgeable and obliging. Kept me informed of the production progress. Made the whole car buying experience very straightforward, despite COVID. Car delivered conveniently to my home.

Sales

Very satisfied with the overall sales experience. All staff were friendly and helpful and the whole process of purchasing our new BMW was very smooth.

Sales

Other than being a little late on delivery of car, of which was due to current circumstance which I fully understand and appreciate, I couldn't fault the experience from start to finish.

Sales

Great experience

Sales

Purchase was extremely easy and considering the current conditions we find ourselves in , we were kept in the loop the whole time and not having to enter the showroom until car pick up.

Sales

Sharon has been fantastic throughout.

Sales

Lisa was very helpful throughout and explained things well.

Sales

Very satisfied. All of the questions I asked prior to ordering the car were answered appropriately and helped me select a car with options suitable for my needs. The ordering and delivery mechanisms were also handled very efficiently.

Sales

I was always kept informed of any delays during this difficult time

Sales

All very efficient

Sales

Lisa was flexible with her approach, looked at all the options for us in order to get us the best deal