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ABOUT PARTRIDGE OF HAMPSHIRE BMW.

Find out more about what we do and our team.

Explore the dealership

Partridge of Hampshire

Partridge of Hampshire is a family run, independent retailer representing both BMW and MINI across Hampshire. With our ‘hands on’ Managing Director, Toby Partridge, leading the way we are fast becoming the name for BMW and MINI across the region. Having spent 25 years working with BMW, Toby is passionate about the brand and is building a team around him who feel the same.

In the modern retailing world, "5 star service" can be seen as an overused cliché. Partridge believes it is vital to deliver a standard of service that echoes that of the BMW product. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. Partridge of Hampshire is not only your local BMW and MINI retailer, but is also one of the only approved BMW i Agent in the region. BMW's all electric i3 and high performance hybrid, the BMW i8, are available to test drive from the centre. Partridge are also proud to be Premier Motability Partners. So if professional excellence matters to you, come and talk to the local experts.

Meet the team

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Toby Partridge

Managing Director

Mark Bray

Aftersales Manager

Bruce Charman

Aftersales Project Manager
  • Department BMW Service

Lukas Ryan

Sales Development Director
  • Department BMW Sales
Adrian Meichtry - Corporate and Indirect Sales Manager

Adrian Meichtry

Corporate and Indirect Sales Manager
  • Department BMW Corporate Sales

Shaun Fay

General Sales Manager
  • Department BMW Sales
Sam Adam - BMW Sales Manager

Sam Adam

Sales Manager
  • Department BMW Sales

Sam Richardson

Used Car Sales Manager
  • Department BMW Sales

Shaun Heaton

BMW Retail Manager
  • Department BMW Sales

Lisa Doughty

BMW Sales Executive
  • Department BMW Sales

Matt Piskorz

BMW Sales Executive (Motability)
  • Department BMW Sales

Jason Young

BMW Sales Executive
  • Department BMW Sales
Kevin Diaper - Sales Executive

Kevin Diaper

BMW Sales Executive (Motability)
  • Department BMW Sales

Sharon Samways

BMW Sales Executive (Motability)
  • Department BMW Sales
Graham Evans - BMW Sales Executive

Graham Evans

BMW Sales Executive
  • Department BMW Sales
James Fields - BMW Genius

James Fields

BMW Genius
  • Department BMW Sales

Robert Palmer

BMW Sales Executive (Motability)
  • Department BMW Sales

Raj Singh

BMW Sales Executive
  • Department BMW Sales

James Harris

BMW Sales Executive
  • Department BMW Sales
Andy Marck

Andy Marck

BMW Sales Executive
  • Department BMW Sales
Paul Samways - Sales Executive

Paul Samways

BMW Sales Executive
  • Department BMW Sales
Jason O'Dell BMW Sales Executive

Jason O'Dell

BMW Sales Executive
  • Department BMW Sales
Iwan Lynch - Sales Executive

Iwan Lynch

BMW Sales Executive
  • Department BMW Sales

Terry Leon

Corporate Sales Manager
  • Department BMW Corporate Sales

Peter Norris

Corporate Sales
  • Department BMW Corporate Sales

Gerry Ayles

Corporate Sales
  • Department BMW Corporate Sales

Abbie Goodchild

Corporate Sales
  • Department BMW Corporate Sales
Emma Short - Corporate Relationship executive

Emma Short

Corporate Sales
  • Department BMW Corporate Sales

Ashlin Potter

Corporate Relationship Executive
  • Department BMW Corporate Sales

Stephanie Morley

Corporate Relationship Executive
  • Department BMW Corporate Sales

Claire Barnard

Concierge
  • Department BMW Service
Ingrida Waller - Concierge

Ingrida Waller

Concierge
  • Department BMW Service
Esther Dewey - Concierge

Esther Dewey

Concierge
  • Department BMW Service
Nick Walke - Service Team Leader

Nick Walke

Service Reception Manager
  • Department BMW Service

Tom Izett

Service Advisor
  • Department Service

Jenny Marino

Service Advisor
  • Department BMW Service

Georgie Salmon

Service Advisor
  • Department BMW Service
Susan Whitley - Service Advisor

Susan Whitley

Service Advisor
  • Department BMW Service
Jenni Athawes - Service Advisor

Jenni Athawes

Service Advisor
  • Department BMW Service
Graham Izett - Driver Supervisor

Graham Izett

Driver Supervisor
  • Department BMW Service

Ian Summers

Retention Specialist
  • Department BMW Service

Neil O'Donovan

Parts Manager
  • Department BMW Parts

Richard Byham

Parts Supervisor
  • Department BMW Parts

Daniel Illsley

Parts Advisor
  • Department BMW Parts
Daniel Morgan - Parts Advisor

Daniel Morgan

Parts Advisor
  • Department BMW Parts
Paul Cairns - Bodyshop Manager

Paul Cairns

Bodyshop Manager
  • Department Bodyshop
Neil Pettit - Senior Bodyshop Advisor

Neil Pettit

Senior Bodyshop Advisor - VDA
  • Department Bodyshop

Kevin Harris

Bodyshop Parts Advisor
  • Department Bodyshop

Harry Carter

Bodyshop Workshop Control
  • Department Bodyshop
Michala Harvey

Michala Harvey

Retention Manager
  • Department Contact Centre
Rhonda Boyle

Rhonda Boyle

Customer Contact Advisor
  • Department Contact Centre
Hollie Brown

Hollie Brown

Customer Contact Advisor
  • Department Contact Centre

Izabela Lazi

Customer Contact Advisor
  • Department Contact Centre
Nickola Smith

Nickola Smith

Customer Contact Advisor
  • Department Contact Centre

OUR CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As always Jenny is friendly and helpful...always with a smile as well!

Service

Work completed on time as per the previous quote

Service

Was kept up to date every step of the way.

Service

Excellent customer service

Service

It was all because of Nick

Service

The service went to plan, work finished slightly earlier than originally scheduled. Arrangements under Covid restrictions were as expected. Jenny Marino kept me well informed and replied promptly to all my enquiries.

Service

Communication was concise efficient and very fast. Jenny was polite but not gushy. She had the balance of service just right in my view

Service

I specifically requested the car to be ready early which it was. This was much appreciated as the person taking me back to the garage to collect the car after service was unable to drive in the dark due to medical reasons.

Service

Always a warm welcome from the service team and I have known Nick for some years having taken care of all 5 of my different 7 series over the last 20 years.

Service

It delivered what I needed.

Service

Kept me up to date, made sure everything was fixed on the car before I got it back

Service

Ease of appointment booking. Prompt delivery of vehicle in time.

Service

Very good as usual and why I return, you have serviced my BMW for some time and I have been very happy with the service, and it comes back clean....great

Service

Tom and technician outstanding

Service

My service contact Jenni was outstanding! Called me 3 times to give me updates with proceedings. I like the detailed video also provided of the service!

Service

The service was prompt, polite, and efficient from the initial enquiry to collecting my car after the work was done.

Service

Efficient service with well thought out COVID measures

Service

Because the service was first class

Service

Excellent service and specialist knowledge of BMW M cars

Service

Jenny at Partridge overcame an unexpected hurdle to provide a hire car, then kept me informed as to the progress of my vehicle whilst in their hands.

Service

No problems at all

Service

I was well looked after by Jenny and given progress reports while I waited.

Service

From arrival at the entrance where social distancing & other protective measures were in place I was made to feel like a valued customer. Jenny Merino kept me informed the whole time on the progress of my tyre change. The whole Team were very helpfu

Service

As always I get very efficient service whether I am buying or routine servicing at this dealership.

Service

I emailed initially to book in for a service and at the time I had several questions about the car and also a couple of concerns. All my queries were dealt with professionally and answered all my questions. Plus drop off and collection was easy.

Service

Always efficient and friendly

Service

Problem sorted quickly and to my satisfaction.

Service

Everything went very smoothly, and Jenny Marino was most helpful in keeping me up to date with progress.

Service

Service went well and the social distancing aspects of the drop-off / pick-up worked well. The new messaging

Service

The info sent over during the service was helpful and staff were honest and upfront about the findings.

Service

Very good experience, and excellent customer care.

Service

They fixed my car as promptly as possible.

Service

Service completed quickly and competitive price

Service

Everything was so easy and staff were helpful

Service

All work done to my satisfaction

Service

I was very satisfied with the service experience.

Service

Good communication and prompt service

Service

Very efficient.

Service

Good communication

Service

i was completely satisfied

Service

Susan dealt withme very professionally and competantly throughout

Service

good

Service

All very efficient at the centre and appreciated the car Valentin and post op clean

Service

Everything was spot on. Thank you.

Service

Very friendly and helpful people. Georgie confirmed what they were doing before and afterwards.

Service

Always a pleasure to visit Partridges.

Service

Got the MOT job done quickly

Service

Good communication.

Service

Work carried out as requested in good time. Very slick operation at the front desk.

Service

Polite and helpful staff. I was able to get my car booked in at relatively short notice. All work carried out as requested.

Service

Easy process, appropriate communication and updates

Service

I have only rated at very satisfied as due to the current COVID situation many parts were closed. Fully understand why but did not get the full experience, maybe next time.

Service

Failed to detect a fault int he car - stuttering at low revs

Service

Everyone was great, especially Andy Whale who took care of my transaction

Service

Did best possible for customer comfort in challenging Covid situation

Service

Did the job that they needed to do

Service

Every member of staff is attentive from the security guard through - iprofessional presentation delivering quality

Service

Good layout in the waiting area with clear social distancing and pleasant and professional service throughout this visit.

Service

Slick from dropping the car, emails and videos keeping me informed through to collection. Garage had made adaptations for Covid but remained professional and efficient

Service

Excellent availability of appointments, good communication and service

Service

Mot done without fuss or problem

Service

Paul Samways was excellent. I have recommended him to someone else already.

Service

Service and MOT completed on time and there were no issues

Service

COVID meant the experience was somewhat changed but very good effort by the staff

Service

Completely satisfied with the airbag recall work. some other issues with the vehicle were identified and these were fixed promptly.

Service

With current restrictions in place I felt safe. Staff very polite.

Service

Reception easy, parking better!

Service

I didn't go to Partridge, I went to Marshall in Bournemouth

Service

Booking arrangements were excellent and COVID precautions were maintained. Courtesy car was clean and in excellent condition. i liked the video of the underside of my car.

Service

My BMW when it goes in the workshop, always comes out looking happy, mad I know but I trust completely in their mechanics to solve any problem and fix it to the best. I also love the fact that you get a mini video of your vehicle check.

Service

Was what I expected. Effective COVID adjustments in place. While not able to be shown all features of car in person was useful viewing instructional videos on line as a next best thing

Sales

Very good service from the sales executive . All queries dealt with.

Sales

The dealer was very helpful throughout the process

Sales

Rob at Partridge BMW was great from start to finish. Helped me pick the right car for my needs and was always emailing/calling (even on his day off!!) with updates on the vehicle.

Sales

Outstanding service from Robert Palmer.

Sales

Everything went smoothly. No issues or delays. Quality service from start to finish.

Sales

Great service, professional, friendly and without pressure. Being on hand for questions and enabling an hour test drive to help the decision making process.

Sales

Salesman excellent. He went out of his way to meet our requests - nothing was too much trouble for him. We might well have bought a different car if it had not been for him.

Sales

The transaction was carried out effortlessly as usual

Sales

Defects as notified above

Sales

Lisa Doughty combined her knowledge of the product with her understanding of my requirements to ensure I got the best possible options and result. She is friendly, empathetic and professional and kept me informed and updated through the whole process

Sales

Great first time experience with BMW and would do business with them again

Sales

Aware of CVD restrictions and respected my wishes

Sales

There was no problems.we ordered the the car and it was delivered on the promised time.

Sales

Very impressed with the service

Sales

Super easy collection, no hassle at all. The salesman (Graham Evans) was fantastic, I could email him at any time and he'd always get back to me quickly, even in the evenings.

Sales

Purchase was seamless and my sales adviser, Matt Piskorz, was as professional as ever. This is the second car I've bought for him - I wouldn't go anywhere else!

Sales

Good price. Responsive sales executive

Sales

The arrangements to protect COVID were adhered too. Graham was helpful and clear when helping us to choose a car and explaining the deal and paperwork. he was highly professional and a had a relaxed and credible manner

Sales

Was helpful when needed

Sales

Kept up to date despite COVID. Polite and courtesy staff at the centre and smooth sales process. Excellent prep and and handover service.

Sales

Our car was ordered before the lockdown and delivery obviously delayed, however we were kept up to date by the garage.

Sales

Very swift handover, well explained despite the issues Covid-19 has had in the handover process as well the impacts in her really just buying a car.

Sales

Flawless. Kept to schedule no delays or problems

Sales

I got exactly what I needed, which was a car upgrade with reduced monthly payments.

Sales

Everything was straightforward from the start despite the COVID 19 situation. Paul Samways was very helpful .

Sales

This was the first car we've purchased without test driving/seeing in person so it was a bit of a risk, Jason was on top of everything throughout the entire process during the difficult times with COVID.

Sales

This is the 6th car we have purchased through Partridge BMW, and have always had excellent service during the purchasing process, and also with follow up service.

Sales

the vehicle was very well presented and the handover made the experience feel very special.