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ABOUT PARTRIDGE OF HAMPSHIRE BMW.

Find out more about what we do and our team.

Explore the dealership

Partridge of Hampshire

Partridge of Hampshire is a family run, independent retailer representing both BMW and MINI across Hampshire. With our ‘hands on’ Managing Director, Toby Partridge, leading the way we are fast becoming the name for BMW and MINI across the region. Having spent 25 years working with BMW, Toby is passionate about the brand and is building a team around him who feel the same.

In the modern retailing world, "5 star service" can be seen as an overused cliché. Partridge believes it is vital to deliver a standard of service that echoes that of the BMW product. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. Partridge of Hampshire is not only your local BMW and MINI retailer, but is also one of the only approved BMW i Agent in the region. BMW's all electric i3 and high performance hybrid, the BMW i8, are available to test drive from the centre. Partridge are also proud to be Premier Motability Partners. So if professional excellence matters to you, come and talk to the local experts.

Meet the team

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Toby Partridge

Managing Director

Mark Bray

Aftersales Manager

Bruce Charman

Aftersales Project Manager
  • Department BMW Service

Lukas Ryan

Sales Development Director
  • Department BMW Sales
Adrian Meichtry - Corporate and Indirect Sales Manager

Adrian Meichtry

Corporate and Indirect Sales Manager
  • Department BMW Corporate Sales

Shaun Fay

General Sales Manager
  • Department BMW Sales
Sam Adam - BMW Sales Manager

Sam Adam

Sales Manager
  • Department BMW Sales

Sam Richardson

Used Car Sales Manager
  • Department BMW Sales
James Clarke

James Clarke

BMW Retail Manager
  • Department BMW Sales

Shaun Heaton

BMW Retail Manager
  • Department BMW Sales

Chloe Prince

BMW Retail Manager
  • Department BMW Sales

Lisa Doughty

BMW Sales Executive
  • Department BMW Sales

Barry Edwards

BMW Sales Executive
  • Department BMW Sales

Joshua Salter

BMW Sales Executive
  • Department BMW Sales

Matt Piskorz

BMW Sales Executive (Motability)
  • Department BMW Sales

Jason Young

BMW Sales Executive
  • Department BMW Sales
Kevin Diaper - Sales Executive

Kevin Diaper

BMW Sales Executive (Motability)
  • Department BMW Sales
Graham Evans - BMW Sales Executive

Graham Evans

BMW Sales Executive
  • Department BMW Sales
James Fields - BMW Genius

James Fields

BMW Genius
  • Department BMW Sales

Robert Palmer

BMW Sales Executive (Motability)
  • Department BMW Sales

Raj Singh

BMW Sales Executive
  • Department BMW Sales

James Harris

BMW Sales Executive
  • Department BMW Sales
Paul Samways - Sales Executive

Paul Samways

BMW Sales Executive
  • Department BMW Sales
Jason O'Dell BMW Sales Executive

Jason O'Dell

BMW Sales Executive
  • Department BMW Sales
Iwan Lynch - Sales Executive

Iwan Lynch

BMW Sales Executive
  • Department BMW Sales
Zac Isaac

Zac Isaac

New Car Handover Specialist
  • Department BMW Sales

Terry Leon

Corporate Sales Manager
  • Department BMW Corporate Sales

Marius Bucinskas

Corporate Sales Manager

Georgina Dymond

Senior Corporate Relationship Executive
  • Department BMW Corporate Sales

Peter Norris

Corporate Sales
  • Department BMW Corporate Sales

Gerry Ayles

Corporate Sales
  • Department BMW Corporate Sales

Abbie Goodchild

Corporate Sales
  • Department BMW Corporate Sales
Emma Short - Corporate Relationship executive

Emma Short

Corporate Sales
  • Department BMW Corporate Sales

Ashlin Potter

Corporate Relationship Executive
  • Department BMW Corporate Sales

Stephanie Morley

Corporate Relationship Executive
  • Department BMW Corporate Sales

Izabela Lazi

Corporate Relationship Executive
  • Department BMW Corporate Sales

Ryan Chalmers

Corporate Relationship Executive
  • Department BMW Corporate Sales

Claire Barnard

Concierge
  • Department BMW Service
Ingrida Waller - Concierge

Ingrida Waller

Concierge
  • Department BMW Service
Nick Walke - Service Team Leader

Nick Walke

Service Reception Manager
  • Department BMW Service

Tom Izett

Service Advisor
  • Department Service

Jenny Marino

Service Advisor
  • Department BMW Service

Georgie Salmon

Service Advisor
  • Department BMW Service
Jenni Athawes - Service Advisor

Jenni Walker

Service Advisor
  • Department BMW Service
Esther Dewey - Concierge

Esther Dewey

Service Advisor
  • Department BMW Service
Graham Izett - Driver Supervisor

Graham Izett

Driver Supervisor
  • Department BMW Service

Ian Summers

Retention Specialist
  • Department BMW Service

Neil O'Donovan

Parts Manager
  • Department BMW Parts

Richard Byham

Parts Supervisor
  • Department BMW Parts
Paul Cairns - Bodyshop Manager

Paul Cairns

Bodyshop Manager
  • Department Bodyshop
Neil Pettit - Senior Bodyshop Advisor

Neil Pettit

Senior Bodyshop Advisor - VDA
  • Department Bodyshop

Kevin Harris

Bodyshop Parts Advisor
  • Department Bodyshop

Harry Carter

Bodyshop Workshop Control
  • Department Bodyshop
Michala Harvey

Michala Harvey

Retention Manager
  • Department Contact Centre
Hollie Brown

Hollie Brown

Customer Contact Advisor
  • Department Contact Centre

Amanda Fellbrich

Customer Contact Advisor
  • Department Customer Contact

Georgia Taylor

Customer Contact Advisor
  • Department Customer contact

Myia Loizou

Customer Contact Advisor
  • Department Customer Contact

OUR CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I was satisfied with the services provided

Service

Pretty Satisfied. I miss some of the Pre-COVID facilities.

Service

You recalled the car, free health check and staff very helpful.

Service

As always excellent, primarily due to Michala Harvey and Jenni Athells

Service

Everything completed to spec and within the specified time slot.

Service

At first my problem was difficult to solve but they kept the car in overnight to make sure it was repaired and I was able to drive home the next morning.

Service

They did what they said they were going to do at the correct price.

Service

Everything promised was delivered and my reception at the dealership was warm, efficient and helpful.

Service

Thoroughly helpful

Service

Everything went very smoothly from booking the vehicle in to receiving it back

Service

Fixed the car very quickly.

Service

Smooth and hassle free process. Covid precautions in place which is appreciated.

Service

The customer service was excellent, I was kept informed of the progress on my car throughout the day and it was returned in immaculate condition

Service

Very satisfied. Polite staff.

Service

Work was done in a day and I was kept in the loop at all times.

Service

Very satisfied

Service

Courteous service

Service

The parts advisor is doing a good job. Service works is at good standard.

Service

Personal service kept me updated all the way through

Service

Warm friendly staff, so happy to help. Very efficient service

Service

Fixed the faults

Service

Thank you very much Jenni Athawes for your help and support .

Service

Very friendly customer service and very efficient

Service

Quick and carried out without a hitch

Service

Car was completed on the day and the outside was washed. Half a star extra would be for the interior to be cleaned

Service

I felt work was done thoroughly by professionals

Service

Always first class service

Service

Everything was done no trouble

Service

All faults were identified and issues raised with myself at the time. Very friendly and courteous staff from the start

Service

Again it was because everything worked as planned.

Service

Excellent service

Service

Bearing in mind there were no facilities due to the pandemic, the entrance and areas inside were well organised . The staff were all very amiable. The car was serviced within the given time.

Service

Helpful and friendly

Service

Great to have the option of chatting online vs telephone. More convenient. The work was completed in good time - less of an inconvenience.

Service

Amazing service, just shame tyre pressure sensor was faulty and had to get fixed (covered under warranty) but execellent service and wasn't a major problem

Service

1st experience of Service from Partridge, all good. Rob Palmer has been excellent.

Service

Very quick and sorted well

Service

As always with Partridge an outstanding service delivered by welcoming and fantastic staff.

Service

Told me how long the service would take (as I was waiting) and were on time.

Service

All issues dealt with in a professional manner

Service

Pleasant and efficient staff in difficult covid situation

Service

Able to discuss service with mechanic responsible

Service

From purchasing my car to check ups the customer service has been impeccable, especially Jason O'Dell, he has been so warm and informative. I had been to other garages when looking for cars and as soon as I came to BMW the service was second to none.

Service

Excellent service. Safe environment charming pleasant people

Service

I was extremely pleased with the Service Advisor, Mr. Tom Izett, who took the time to answer all my questions with his excellent depth of knowledge and professional manner.

Service

I experienced a minor technical issue with my vehicle and even in these difficult Covid 19 times Partridge could not have been more helpful. This gives me confidence that should I ever have more serious issues, they will be resolved quickly & easily.

Service

The service was carried out within an hour and information about service passed on to me. No complaints as far as I'm concerned.

Service

Always very helpful

Service

The vehicle is 20 years old and in for a safety recall, and I was treated in exactly the same way as if I owned a much newer more expensive vehicle.

Service

Delivered as propmised

Service

As expected

Service

Score is max because of the level of customer service communication throughout recall.

Service

Service is always friendly, always going above and beyond

Service

The work was completed in full and on time.

Service

Great service

Service

Friendly reception. Swift service with informative mechanic's video update.

Service

Fitted me in at very short notice and did a great job

Service

Really positive attitude of all the staff.

Service

I was kept up to date regarding my service throughout.

Service

I felt safe. All precautions were taken and the handover of a courtesy car was an easy transaction.

Service

On time, car cleaned, good social distancing measures in place

Service

All down to Esther Dewey. She has been the first person in a long time who made me feel like a valued customer

Service

i very much liked the video health cheek

Service

We were kept informed and staff were polite and professional. I miss the valet service though...

Service

Amazing service

Service

Booked easily , delivered the service efficiently

Service

Because the service was excellent.

Service

No problems arising with any part of service .

Service

I was kept informed all the way through the day and even talked through the vehicle check list when I collected my car

Service

no hassle

Service

Work done was good, surrounding experience felt a bit pushy to buy additional services/work.

Service

Good video review of the car and as above.

Service

Great service and kept informed of progress.

Service

Partridge are able to provide a friendly and personal approach - good at normal times but outstanding in these Covid times

Service

There was an issue with my car and the Service Team and Management reviewed the findings and concluded that in their expert opinion no remedial action was required. Special thanks to Daniel Partridge.

Service

Service was completed quicker than originally advised and I was kept well informed of progress throughout the day.

Service

Happy with the price and time taken.

Service

Was seen when I wanted to be. Friendly and efficient service. Got a decent deal, paperwork very straightforward. Pick up of new car easy.

Sales

Everything was done at the time when they said it would be done.

Sales

Vehicle was delivered to my house as promised with punctual and friendly service.

Sales

Many thanks to Kevin Diaper and the team at Partridge Southampton. Excellent sales experience yet again and felt looked after every step of the way. Brilliant to do business with and completely satisfied with the process.

Sales

I'd like to say big thanks to Graham Evans, he was really friendly and helpful

Sales

3d car purchased from this dealership because of excellent staff and service

Sales

No issues at all.

Sales

From start to finish James Harris was excellent. Sourced me the car I was looking for and although the delivery took an extra few weeks he was updating me throughout. I would recommend using partridge and James harris for purchasing a car to anyone.

Sales

Purchase and delivery organised by Kevin Diaper who arranged the timing precisely to match our needs. He ensured that the sale went smoothly and any loose ends were dealt with.

Sales

Rob was able to give real time updates, car was delivered when he said

Sales

All members of staff who dealt with my purchase were very professional, courteous and knowledgeable. Brilliant all round customer service. All the questions asked after the test drive and during the buying process were fully answered.

Sales

Great knowledge, great car and fantastic price.

Sales

Staff very professional. Quick to get back to me regarding any enquires & kept me up to date on the progress of the build and delivery.

Sales

Excellent handover

Sales

The sales guy from the dealership was always available to help with anythingg

Sales

I was kept very well informed at every stage of the process and to make sure I was happy with the progress of my order. Extremely thorough measures were taken at the dealership to ensure safety, even when signing paperwork and taking delivery.

Sales

I was very satisfied accepting slight compromise because of 'virtual experience' and some slight issues with e- signature security questions. I went into the Dealership to sign hard copy.

Sales

Brilliant service and Iwan Lynch was excellent.

Sales

Kevin was available and helped me straight away. Kevin went above and beyond to ensure I received the exact car I wanted. All my questions were answered and had had regular updated from Kevin.