Loading...

ABOUT PARTRIDGE OF HAMPSHIRE BMW.

Find out more about what we do and our team.

Explore the dealership

Partridge of Hampshire

Partridge of Hampshire is a family run, independent retailer representing both BMW and MINI across Hampshire. With our ‘hands on’ Managing Director, Toby Partridge, leading the way we are fast becoming the name for BMW and MINI across the region. Having spent 25 years working with BMW, Toby is passionate about the brand and is building a team around him who feel the same.

In the modern retailing world, "5 star service" can be seen as an overused cliché. Partridge believes it is vital to deliver a standard of service that echoes that of the BMW product. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. Partridge of Hampshire is not only your local BMW and MINI retailer, but is also one of the only approved BMW i Agent in the region. BMW's all electric i3 and high performance hybrid, the BMW i8, are available to test drive from the centre. Partridge are also proud to be Premier Motability Partners. So if professional excellence matters to you, come and talk to the local experts.

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Toby Partridge

Managing Director

Mark Bray

Aftersales Manager

Bruce Charman

Aftersales Project Manager
  • Department BMW Service

Lukas Ryan

Sales Development Director
  • Department BMW Sales
Adrian Meichtry - Corporate and Indirect Sales Manager

Adrian Meichtry

Corporate and Indirect Sales Manager
  • Department BMW Corporate Sales

Shaun Fay

General Sales Manager
  • Department BMW Sales
Sam Adam - BMW Sales Manager

Sam Adam

Sales Manager
  • Department BMW Sales

Sam Richardson

Used Car Sales Manager
  • Department BMW Sales
James Clarke

James Clarke

BMW Retail Manager
  • Department BMW Sales

Shaun Heaton

BMW Retail Manager
  • Department BMW Sales

Chloe Prince

BMW Retail Manager
  • Department BMW Sales

Lisa Doughty

BMW Sales Executive
  • Department BMW Sales

Barry Edwards

BMW Sales Executive
  • Department BMW Sales

Joshua Salter

BMW Sales Executive
  • Department BMW Sales

Harleigh Williams

BMW Sales Executive

Robin Brock

BMW Sales Executive

Matt Piskorz

BMW Sales Executive (Motability)
  • Department BMW Sales

Jason Young

BMW Sales Executive
  • Department BMW Sales
Kevin Diaper - Sales Executive

Kevin Diaper

BMW Sales Executive (Motability)
  • Department BMW Sales
Graham Evans - BMW Sales Executive

Graham Evans

BMW Sales Executive
  • Department BMW Sales
James Fields - BMW Genius

James Fields

BMW Genius
  • Department BMW Sales

Robert Palmer

BMW Sales Executive (Motability)
  • Department BMW Sales

Raj Singh

BMW Sales Executive
  • Department BMW Sales

James Harris

BMW Sales Executive
  • Department BMW Sales
Paul Samways - Sales Executive

Paul Samways

BMW Sales Executive
  • Department BMW Sales
Jason O'Dell BMW Sales Executive

Jason O'Dell

BMW Sales Executive
  • Department BMW Sales
Iwan Lynch - Sales Executive

Iwan Lynch

BMW Sales Executive
  • Department BMW Sales
Zac Isaac

Zac Isaac

New Car Handover Specialist
  • Department BMW Sales

Terry Leon

Corporate Sales Manager
  • Department BMW Corporate Sales

Marius Bucinskas

Corporate Sales Manager

Georgina Dymond

Senior Corporate Relationship Executive
  • Department BMW Corporate Sales

Peter Norris

Corporate Sales
  • Department BMW Corporate Sales

Gerry Ayles

Corporate Sales
  • Department BMW Corporate Sales

Abbie Goodchild

Corporate Sales
  • Department BMW Corporate Sales
Emma Short - Corporate Relationship executive

Emma Short

Corporate Sales
  • Department BMW Corporate Sales

Ashlin Potter

Corporate Relationship Executive
  • Department BMW Corporate Sales

Stephanie Morley

Corporate Relationship Executive
  • Department BMW Corporate Sales

Izabela Lazi

Corporate Relationship Executive
  • Department BMW Corporate Sales

Claire Barnard

Concierge
  • Department BMW Service
Ingrida Waller - Concierge

Ingrida Waller

Concierge
  • Department BMW Service
Nick Walke - Service Team Leader

Nick Walke

Service Reception Manager
  • Department BMW Service

Tom Izett

Service Advisor
  • Department Service

Jenny Marino

Service Advisor
  • Department BMW Service

Georgie Salmon

Service Advisor
  • Department BMW Service
Jenni Athawes - Service Advisor

Jenni Walker

Service Advisor
  • Department BMW Service
Esther Dewey - Concierge

Esther Dewey

Service Advisor
  • Department BMW Service
Graham Izett - Driver Supervisor

Graham Izett

Driver Supervisor
  • Department BMW Service

Ian Summers

Retention Specialist
  • Department BMW Service

Neil O'Donovan

Parts Manager
  • Department BMW Parts

Richard Byham

Parts Supervisor
  • Department BMW Parts

Brandon Patmore

Parts Advisor
Paul Cairns - Bodyshop Manager

Paul Cairns

Bodyshop Manager
  • Department Bodyshop
Neil Pettit - Senior Bodyshop Advisor

Neil Pettit

Senior Bodyshop Advisor - VDA
  • Department Bodyshop

Harry Carter

Bodyshop Workshop Control
  • Department Bodyshop
Michala Harvey

Michala Harvey

Retention Manager
  • Department Contact Centre
Hollie Brown

Hollie Brown

Customer Contact Advisor
  • Department Contact Centre

Amanda Fellbrich

Customer Contact Advisor
  • Department Customer Contact

Georgia Taylor

Customer Contact Advisor
  • Department Customer contact

Myia Loizou

Customer Contact Advisor
  • Department Customer Contact

OUR CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Vehicle ready within the stated time

Service

easy service

Service

Nothing to fault. Excellent.

Service

Because I've always had a great service for the short time I've had my BMW, staff very pleasant and obliging

Service

Jenny was so helpful, prompt, and really looked after me. I appreciate it Jenny

Service

kept update via text and video

Service

Despite having to reject my car, the staff at the Partridge of Hampshire dealership were understanding decent people who kept me on the road until a like for like replacement was found.

Service

My problem was fixed for free thank you

Service

Straight into business and no messing around

Service

All went smoothly

Service

Polite and good service

Service

Extremely thorough from drop off to pickup.

Service

Felt like royalty

Service

Courteous responses.

Service

Everything was done to the usual high standard and on time. Communication was excellent and Jenny, who looked after me, was a credit to the business, informed, cheerful and very positive.

Service

Friendly staff from beginning to end, despite the intricacies of having to cater for COVID restrictions. Car was well cleaned inside and out. Ready at the time I was told - which was important as I waited for the work to be completed.

Service

Great service.

Service

Friendly service

Service

Staff were lovely and helped with any enquiries

Service

done a recall for me and done a little check over for me

Service

The job was well done

Service

I was dealt with a friendly attitude from the staff and in general I felt a valuable customer!

Service

Everything went great

Service

all good

Service

Organised, efficient and friendly.

Service

My car was only in for an MoT but Partridge' very efficient manner was excellent and the same as for a major service- the car was also washed and vacuumed! They provide a 'small, local & friendly' approach whilst being a bigger organisation.

Service

They also sorted a couple of problems out that I didn't know about under warranty

Service

Service was carried out at the time arranged and completed ahead of time. Waiting was in a comfortable lounge with wifi available and social distances complied with.

Service

Everything went smoothly.

Service

Mot carried out promptly, faults quickly rectified

Service

Booking length and timing was spot on.

Service

No issues, kept in touch, all works done as required.

Service

Efficient and polite staff. Delighted with the service.

Service

Did everything quickly and on time.

Service

On time & work carried out also within quoted times

Service

Very friendly and easy to deal with

Service

all very efficiently organised and service carried out to agreed time window. COVID procedures strictly adhered to which was very reassuring.

Service

Easy and timely service. Good waiting area and friendly helpful staff. Sensible service intervals

Service

See comments in previous section. This visit was a complete turnaround, whereas our previous visit had left us dissatisfied with Partridge and questioning whether, after driving BMWs for 30 years, we should rethink the brand of our next purchase.

Service

Staff were efficient and professional and provided clear updates

Service

Jenni Walker was superb , as a first time , new to the area customer, she advised expertly , with humour and patience , dealing with me , my faulty Z4 , in a most expeditious manner . I shall return to Partridge in future for both my Z4 and 640d ser

Service

Because you deserve it.

Service

Good honest service

Service

Excellent service, but very expensive.

Service

Made to feel special like the car! All ran smoothly to plan

Service

Service was quick and efficient.

Service

First Class Service

Service

Excellent

Service

The service was carried out well within the time parameters and I received confirmation after by email regarding the underside of the chassis and tyre tread of each tyre.

Service

Well handled and very polite

Service

Good communication with the service department on progress and any issues

Service

Pretty Satisfied. I miss some of the Pre-COVID facilities.

Service

I was satisfied with the services provided

Service

You recalled the car, free health check and staff very helpful.

Service

As always excellent, primarily due to Michala Harvey and Jenni Athells

Service

Everything completed to spec and within the specified time slot.

Service

They did what they said they were going to do at the correct price.

Service

At first my problem was difficult to solve but they kept the car in overnight to make sure it was repaired and I was able to drive home the next morning.

Service

Everything promised was delivered and my reception at the dealership was warm, efficient and helpful.

Service

Thoroughly helpful

Service

Fixed the car very quickly.

Service

Everything went very smoothly from booking the vehicle in to receiving it back

Service

Smooth and hassle free process. Covid precautions in place which is appreciated.

Service

Very satisfied. Polite staff.

Service

The customer service was excellent, I was kept informed of the progress on my car throughout the day and it was returned in immaculate condition

Service

Work was done in a day and I was kept in the loop at all times.

Service

Very satisfied

Service

Courteous service

Service

The parts advisor is doing a good job. Service works is at good standard.

Service

Personal service kept me updated all the way through

Service

Warm friendly staff, so happy to help. Very efficient service

Service

Thank you very much Jenni Athawes for your help and support .

Service

Fixed the faults

Service

Very friendly customer service and very efficient

Service

Quick and carried out without a hitch

Service

Car was completed on the day and the outside was washed. Half a star extra would be for the interior to be cleaned

Service

I felt work was done thoroughly by professionals

Service

Always first class service

Service

Everything was done no trouble

Service

All faults were identified and issues raised with myself at the time. Very friendly and courteous staff from the start

Service

Again it was because everything worked as planned.

Service

Excellent service

Service

Bearing in mind there were no facilities due to the pandemic, the entrance and areas inside were well organised . The staff were all very amiable. The car was serviced within the given time.

Service

Helpful and friendly

Service

Great to have the option of chatting online vs telephone. More convenient. The work was completed in good time - less of an inconvenience.

Service

All was good. Didn't have any problems with the collection

Sales

The sales agent, James Harris, is responsive and able to follow up my order closely. The details of the sales were given thoroughly and nothing was hidden.

Sales

Supported me and kept me informed all the way.

Sales

Call Come on date expected all issues resolved immediately very professional

Sales

Paul the salesman was great. Always quick to answer any questions etc..

Sales

Fast

Sales

Robert from partridge bmw was really good, the paperwork side of things was very easy To get done as it's online and efficient

Sales

Excellent service from the staff at Partridge BMW, Chandlers Ford, we are both completely satisfied!!

Sales

Unable to find any faults - the whole process was made as smooth & simple as possible for us.

Sales

The car is lovely, the sales process was easy and worry free despite being remote

Sales

1st class communication and service all the way from the initial enquiry right through the collecting the car. Faultless at every step of the buying process, one very happy BMW customer.

Sales

Again great service

Sales

Graham kept me updated throughout, and I also received regular messages from BMW as each milestone in the delivery process was reached.

Sales

Easy process with good communication throughout.

Sales

Very satisfied- professional & personable staff who demonstrated enthusiasm for the product.

Sales

I dealt with Paul Samways who was very friendly and approachable, good communication via email as always kept me up to date with the process, great customer service

Sales

Very satisfied

Sales

Was seen when I wanted to be. Friendly and efficient service. Got a decent deal, paperwork very straightforward. Pick up of new car easy.

Sales

Everything was done at the time when they said it would be done.

Sales

Vehicle was delivered to my house as promised with punctual and friendly service.

Sales

Many thanks to Kevin Diaper and the team at Partridge Southampton. Excellent sales experience yet again and felt looked after every step of the way. Brilliant to do business with and completely satisfied with the process.

Sales

I'd like to say big thanks to Graham Evans, he was really friendly and helpful

Sales

3d car purchased from this dealership because of excellent staff and service

Sales

From start to finish James Harris was excellent. Sourced me the car I was looking for and although the delivery took an extra few weeks he was updating me throughout. I would recommend using partridge and James harris for purchasing a car to anyone.

Sales

No issues at all.

Sales

Purchase and delivery organised by Kevin Diaper who arranged the timing precisely to match our needs. He ensured that the sale went smoothly and any loose ends were dealt with.

Sales

Rob was able to give real time updates, car was delivered when he said

Sales

All members of staff who dealt with my purchase were very professional, courteous and knowledgeable. Brilliant all round customer service. All the questions asked after the test drive and during the buying process were fully answered.