Corporate Relationship Executive
Are you ready for your next career move? Why not make it with a world leading brand
working with a passionate team around you.
Partridge BMW are recruiting for a Corporate Key Account Executive to join our busy
Corporate Team. This is an exciting and rare opportunity to join one of the UK's largest BMW Corporate Departments. It is a demanding role requiring an individual who has exceptional experience in customer service, is highly organised, enthusiastic and self motivated, whilst having a keen interest in BMW Group Product Knowledge.
Who are we?
Partridge of Hampshire is a family run, independent retailer representing both BMW and MINI across Hampshire. With our ‘hands on’ Managing Director, Toby Partridge, leading the way we are fast becoming the name for BMW and MINI across the region. Having spent 25 years working with BMW, Toby is passionate about the brand and is building a team around him who feel the same.
The successful candidate will be able to demonstrate high energy, drive, passion and outstanding people customer service skills. In addition, you must have excellent communication skills and a proven track record in account management and corporate relationships.
Role responsibilities – including but not limited to:
To develop key customer relationships maximising the business potential within each account ensuring excellent customer service
Developing opportunities with existing accounts by identifying business opportunities and reporting activity
Building rapport and understanding of customer account requirements in full
Arranging demonstrate programmes and test drives to fit within the account requirements
Offer up to date product advice to leasing company and end user accounts
Day to day maintenance of various sales order systems ensuring customer SLAs for activity
Ordering of vehicles on BMW Group systems and ensuring accuracy against customer order
Maintaining weekly communications and status updates with customers
Arranging national customer deliveries directly with BMW vehicle distribution centres
Pairing and uploading delivery paperwork within customer service level agreements
Management of any test drives within agreed time frames
Answering incoming corporate phone inquiries whilst maintaining internal SLA ring policy
Who you need to be?
To succeed in this role, you should be an excellent communicator, with effective time management skills and used to working to timed deadlines and targets, able to record and maintain information and records accurately and possess strong problem-solving skills.
Ultimately, you will develop customer relationships, responding effectively to their needs,
managing any conflicts.
You will have previous experience working within the Motor Trade, ideally BMW
You will have a minimum of 5 GCSEs grade C and above, including Maths and English
You will have corporate experience
You will have excellent IT and Administration skills, including:- Microsoft Office, Excel, PowerPoint, Drive, SA3, IVS
A knowledge of the Leaselink System
Benefits: 22 days’ annual holiday plus bank holidays/Employee discount schemes/Pension
Competitive salary: DOE.
We have a passion for the Brand, for people, processes and customer satisfaction
If you think you have got what it takes to join our busy and rapidly growing corporate team, send your CV and a cover letter to firstname.lastname@example.org